Featured Job: Customer Care at Matthew’s Wall Anchor

Featured Job: Customer Care at Matthew’s Wall Anchor

For this Featured Job, we showcase Matthew’s Wall Anchor & Waterproofing Services and a case out of West Mifflin, PA. Matthew’s Wall Anchor & Waterproofing Services is a construction company specializing in wall anchors and waterproofing services. Serving the Pittsburgh, Pennsylvania, Eastern Ohio, and Northern West Virginia areas, truly pride themselves on customer service and being as educated as possible on new techniques. They make the client feel welcome through their experience and knowledge, and they did just that with this case.

The team was called to inspect the foundation at Darla’s home in West Mifflin, PA. They checked the garage and basement for potential problems and found a damaged foundation and bowing walls. The back structural wall of her home, including both basement and garage walls, was bowing inward 1.25,” and Darla looked panicked at the news.

“Darla expected the worst like many homeowners facing similar situations do.”

Time was taken to calmly explain that this was very common in this area, and she was not alone. Much to her relief, they assured her that no large equipment would disturb her yard. They would hand-dig each anchor hole using shovels and post-hole diggers. When she received the work quote, she found the price pleasantly surprising.

They completed the job promptly, with less cost to the homeowner than expected, and with as little intrusion and disruption to her home life as possible. Darla can also be guaranteed a fifty-year warranty, and she has a reliable company to call if anything else should happen in her home.

Construction and repair companies like Matthew’s Wall Anchor & Waterproofing Services build trust and rapport by working closely with their clients. Darla can feel safe knowing that her home is safe again. She has confidence that the company working with her is trustworthy and has her best interests in mind.

Contact Matthew’s Wall Anchor & Waterproofing at 1-800-284-7471, or Facebook page.